Connectivity is the driving factor for the growth and success of every industry. Employees use various communication tools such as email, telephones, and computers for everyday business transactions.
Compared to emails, which are dated and less convenient, text messaging has become a viable option for many companies and business owners. Also, mobile messaging is easily accessible from any device.
Sending text messages between mobile devices is now practice for employees to connect with colleagues, family, and clients. With a significant portion of work-related content, mobile devices generate, these records need to be archived and retained for a specified period.
However, many organizations do not have mobile archiving solutions to monitor text messages and record voice calls. Ungoverned text messages might pose risks to organizations when facing litigation, open records requests, or legal disputes.
Several laws require businesses to have mobile archiving solutions among the public and financial industries, while regulated sectors need to comply with legal delivery obligations.
Having a reliable message archiving provider such as TeleMessage will make it easier to access files and records when needed. Also, it allows business owners to track the transactions and conversations to ensure that the business is running smoothly.
Companies need to consider what archiving solution to use as mobile archiving options can be complicated. Click this infographic from TeleMessage to learn about the Top Pitfalls of Mobile Archiving.